Medical Disclaimer

Filia is not for emergencies and no one here is watching for one. If you think you are having a medical emergency, call 911 or go to the nearest emergency department. If you are in crisis, call or text 988, the Suicide and Crisis Lifeline.

Filia is a website and app operated by Vanguard Performance LLC. It is not a medical practice, not a laboratory, not a pharmacy and not an insurer. No one employed by Filia will diagnose you, treat you, or prescribe for you, and using the site does not create a doctor–patient relationship with Filia. When a licensed physician or clinician is involved, they are independent of us, they are named in the consent you sign for that service, and your relationship is with them.

Everything on the site, from the description of a test to a note beside a result to an article in the library, is general information for education. It is not medical advice, it is not tailored to you, and it is not a substitute for a conversation with a clinician who knows your history. Do not delay, stop or change care because of something you read here.

A laboratory result is a measurement. The reference range beside it comes from the laboratory and describes a population, not you. Where Filia adds context, such as a note that a value sits near the edge of a range or a summary of what research says about a marker, that context is written from published literature and clinical guidelines for a general reader. It can be out of date, it can fail to apply to your situation, and it is not a diagnosis. Only a clinician who knows you can tell you what a result means for you.

Results can be wrong. Timing, hydration, medication, illness, how a specimen was handled and ordinary laboratory error all move numbers, and a single abnormal value often means nothing without a repeat. Take any result that concerns you to a clinician of your own.

The cycle-tracking features estimate where you are in your cycle from what you record. The phase, the fertility signal and the suggested draw days are estimates for education and for timing bloodwork. They are not a method of contraception, not a fertility diagnosis, and not advice about becoming or staying pregnant. If you are trying to avoid pregnancy, use a method of contraception you have discussed with a clinician; if you are trying to conceive, or worried that you cannot, see one.

Statements about dietary supplements sold on Filia have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. A supplement is not a substitute for a varied diet or for care from a clinician, and it can interact with medication or be unsuitable in pregnancy, while breastfeeding, or with a medical condition. Talk to your clinician before starting one, and read the label.

The medications section describes treatments that a licensed clinician might consider, so that you can arrive at a conversation informed. It is not an offer to prescribe. Filia does not prescribe, dispense or compound anything, no prescription is ever guaranteed, and whether a treatment is right for you is a decision only a licensed clinician who has evaluated you can make. Where Filia describes a compounded medication, understand that compounded medications are not approved by the Food and Drug Administration and are not the same as a branded product.

Requesting a treatment consultation through Filia is not currently available. Laboratory results are screened for critical values as a safety check, separately from treatment consultations. When it is, it will run through independent licensed clinicians under a separate medical entity, with its own Telehealth Informed Consent and its own state availability, and it will be described in the Terms of Service before it opens.

• Have a clinician of your own, and take your results to them.
• Tell the ordering physician the truth in your account and health history; a review is only as good as what it is given.
• Do not use a result or an article to start, stop or change a medication without talking to a clinician.
• If something you learn here worries you, ask a professional, not the internet.

• Do not use a cycle estimate to make a decision about pregnancy, or about preventing one, without talking to a clinician.