Accessibility Statement

Vanguard Performance LLC wants Filia usable by everyone, including people who use a screen reader, navigate by keyboard, magnify the page, or need more contrast or less motion. Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and we treat a report of an accessibility barrier as a bug to fix, not a request to consider.

• Every button, link and tab is at least 44 pixels tall, so it can be hit on a phone and with an unsteady hand.
• Pages are built from semantic HTML with landmarks, headings in order, and labelled form fields, so a screen reader can move through them by structure.
• Light and dark themes are both designed, not inverted, and text meets the WCAG contrast minimums in each.
• Colour is never the only way information is shown: a result that is out of range also says so in words, and every biomarker gauge has a text description of where the value sits.
• The site works at 400 pixels wide without sideways scrolling, and text can be resized in the browser.

• Lab reports you upload as PDF are shown as the document you gave us; the accessibility of that document depends on the laboratory that produced it.
• Some third-party steps, such as scheduling a draw with Quest Diagnostics or paying, happen on the third party’s own site, whose accessibility we do not control.
• We have not yet had an independent accessibility audit. Our own testing uses keyboard navigation and a screen reader on current versions of Safari, Chrome and Firefox.

If any part of Filia is hard to use with the assistive technology you rely on, write to info@myfilia.com and tell us the page and what happened. We aim to reply within five business days and to give you the information or service another way in the meantime.